15) 15) The relevance and importance of stakeholders and their issues is known as: A) Competitive intelligence. B) Organizational capacity. C) Stakeholder salience. D) Stakeholder materiality. 2 16) 16) The components of a typical issues management process include: A) Identify issue, analyze issue, allow the government to take action. B) Identify issue, take action, scan for new issues. Generate options, predict the firm’s profitability, evaluate results. D) All of these answers are correct. 17) 17) An issue’s public profile indicates to managers! A) Exactly what to do without indicators of how significant an issue is for the organization B) Both how significant an issue is for the organization and exactly what to do. C) How significant an issue is for the organization, but it does not tell them what to do. D) Any of these choices, depending on the organization type. 18) 18) When working well, the issue management process: A) Generates two specific options for each issue. B) Minimizes dialogue with the stakeholders and focuses on short-term survival. C) Continuously cycles back to the beginning and repeats. D) Is static and never pulls in additional information that would disturb the balance. 19) 19) A leadership role in addressing emerging management issues is often taken by: A) The government relations department. B) The department of sustainability or environmental health and safety. The public affairs department D) All of these answers are correct.
22) 22) Which of the following statements is true about corporate social responsibility? A) Businesses should monitor and prevent social problems in advance of their becoming major issues. B) Corporations should be accountable for any actions that affect people, their communities, and the environment. C) A company should seek maximum profits from its operations in order to provide the best for society D) Both of these answers are correct: Businesses should monitor and prevent social problems in advance of their becoming major issues, and corporations should be accountable for any actions that affect people, their communities, and the environment 23) 23) Modem corporations should be socially responsible because they A) Are responsible to the stockholders of the company, B) Are highly profitable. C) Generate dividends for the company stockholders. D) Create jobs, influencing the lives of employees. 24) 24) When a company puts its commitment to social and environmental responsibility into practice worldwide, not only locally or regionally, it is called: A) Global Corporate Citizenship. B) Corporate Social Responsibility. C) Community Investing. D) Global Sustainability 25) 25) Philanthropic funding and public relations are two examples of corporate social responsibility: A) Drivers of the Corporate Social Responsiveness phase. B) Drivers of the Charity Principle phase. C) Policy instruments of the Corporate Social Stewardship phase. D) Policy instruments of the Corporate Social Responsiveness phase. 26) Which of the following examples does not show a company guided by enlightened self-interest? A) A company vice-president invited to attend a local community’s town planning meeting B) A company breaking past records by maximizing quarterly profits. A company providing assistance to employees who attend evening college. D) A company providing the best quality product at a fair price. 26)
Answer26) C) A Company providing assistance to employees who attend evening college. In enlightened self-interest, the belief is that a person who acts to further the interests of others would ultimately serve their own interest. So when the company recognizes the need of one of their important stakeholder’s, the employees to attend the evening college, they are supporting their interests which eventually would serve the company in having better educated and up to date employees. 25) C) Policy instruments of the Corporate Social Stewardship phase. Philanthropic funding and public relations were examples in connection to the major principles of this Corporate Social Stewardship Phase of 1950’s to 1960’s where corporate managers were considered as public trustees. 24) A) Global Corporate Citizenship GCC involves the corporation acting as a stakeholder in the global society along with the government or other agencies and the civilians of the society rather than being constrained to locally or regionally. Thus this is when a company puts its commitment to social and environmental responsibility into practice worldwide and not just regionally or locally. 23) D) Create jobs, influencing the lives of employees.
This makes them more responsible because they have the power to make the lives of these employees better or worst. So whatever they do would be affecting this layman who depends on them demanding them to be more socially responsible.