Why won’t it let me play a video?

I emailed myself a video from my computer and I can’t play it on mobile or even save it to my camera roll. How do I fix this

2 Answers

  • The format is matroska (mkv). VLC player will play it just fine.

  • are your computer and your mobile operating systems the same? ……………………………………

    if yes, dose your mobile support its format?

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